Difference between revisions of "Supported versions"
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If you need continued support for a particular feature or version past its EOL, you should [mailto:thomas@genomeview.org contact the project manager] for more information. We can work together to find a solution. | If you need continued support for a particular feature or version past its EOL, you should [mailto:thomas@genomeview.org contact the project manager] for more information. We can work together to find a solution. | ||
− | + | Note: Since March 2013, the support for the applet version has become a very low priority. There are too many platform/browser compatibility issues and we have too few resources to deal with all of them. | |
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Revision as of 00:07, 19 November 2013
Currently available versions:
Version | Webstart | Applet* | JavaScript embedding | EOL |
---|---|---|---|---|
2400 (stable,webstart) | November 2014 | |||
2250 | August 2014 | |||
2170 (experimental) | -- | |||
2144 | May 2014 | |||
2126 | February 2014 | |||
2082 (experimental) | -- | |||
2020 | Discontinued | |||
1983 | Discontinued | |||
1939 | Discontinued | |||
1912 | Discontinued |
Support offered on a best effort basis | |
Support offered on a low priority best effort basis |
The developers of GenomeView offer a limited best-effort support for recent versions free of charge. Unfortunately, as this is a free product, we cannot guarantee anything. If you need a guaranteed service level agreement, contact the project manager and we will work out a solution.
We intend to provide one year support for newly released versions.
EOL: End of Life: After this data we cannot guarantee that this version will continue to run. Files may be archived from the server and so on.
If you need continued support for a particular feature or version past its EOL, you should contact the project manager for more information. We can work together to find a solution.
Note: Since March 2013, the support for the applet version has become a very low priority. There are too many platform/browser compatibility issues and we have too few resources to deal with all of them.