Supported versions
Currently available versions:
Support offered on a best effort basis | |
Support offered on a low priority best effort basis |
The developers of GenomeView offer a limited best-effort support for recent versions free of charge. Unfortunately, as this is a free product, we cannot guarantee anything. If you need a guaranteed service level agreement, <a href="mailto:thomas@genomeview.org">contact the project manager</a> and we will work out a solution.
We intend to provide one year support for newly released versions.
EOL: End of Life: After this data we cannot guarantee that this version will continue to run. Files may be archived from the server and so on.
If you need continued support for a particular feature or version past its EOL, you should <a href="mailto:thomas@genomeview.org">contact the project manager</a> for more information. We can work together to find a solution.
- Since March 2013, the support for the applet version has become a very low priority. There are too many platform/browser issues and we have too few resources to deal with all of them.